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18 months waiting for 360 remote upgrade..

antonyr123
Tuning in

So 18 months ago ( my contract is now ended)

we upgraded to Volt Top package. They was surpose to have sent up 2 new remotes for my V6 boxs. They said they couldnt at the time. cause there was a ongoing order with the wifi Pods..

They was never sent to us. 

So im thinking of renewing my contract again and im wondering if i can get sent the remotes now ? Or do i need to wait another 18 months ?

3 REPLIES 3

antonyr123
Tuning in

from what ive read here. TV360 seems abit Flakey anyways lol xD

japitts
Very Insightful Person
Very Insightful Person

Did you want to convert your V6 into TV360? Or are you happy with the TiVo-driven V6 software?

A conversion is not compulsory.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Hi @antonyr123,
Thank you for your post on this and as @japitts advised you do not need to upgrade your boxes, if you prefer the V6 or want to get through any recordings you have. 
Have you upgraded your contract since your post? Please let us know so we can check to see if the remotes are on their way. Or if you do not want to upgrade we can get these ordered for you.

Thanks,
Zoie