AdapterBefore you move to our fibre landline service as part of this migration, we’ll let you know in writing around three months before the migration takes place in your area. Our letter will provide more details on why this is happening.Around 3 we...
Hi. Due to be switched over on August 15th, and I need book a technician for the cable to be extended from the hub to the phone line / extension.However I cant figure out how to book a technician. I'm just going around in circles as the VM website sa...
Hello. I have just received the Email informing me of the switchover to Digital Voice on 1st December. I currently have 4 wired phones over 3 floors. The Hub is on the 2nd floor and the cable for the Landline enters the house on the ground floor wher...
Hi, I've found a problem with the telephone line routing which means I can't connect the adaptor.Thought it would be straightforward but it's not and may need an engineer visit.Can the switch be postponed on the day it is supposed to happen?Can't get...
HiVirgin have swopped their sim card to O2 just done that can't receive texts, can send and send and receive calls.Reset networks settings, turned phone on and off, took sim back out and put back.Can anybody help
Hi.Just been switched over to VOIP, and it's working fine. When customer services called to arrange the switchover, they said they would have to send a technician to connect my extensions, otherwise they would have just sent it through the post and ...
I've used the customer services number (0345 454 1111) to try to find the combination of options to book a tech - but to no avail. The website https://www.virginmedia.com/help/landline/switchoverHas a link to https://www.virginmedia.com/fibre phone -...
I have just been switched over to fibre phone, the engineer said that the wired call blocker that I had was not compatible with the system, I said I would look for an alternative phone with call blocker which has turned out to be complete nightmare...
I'm on a hub2. Never got anywhere with 150 on home phone. Now it's switched off. My account now says I have no phone package even though I'm paying for it. As I'm paying for something I'm not getting can i cancel my contract now without being charge...
Is there any other way of ordering a new hub needed for phone switch over other than ringing 150 i have been trying to get through for hours in end losing the will to live
Asked to contact VM to organise (due on 3 Oct) but can't get through on phone (the countless options don't cater for switchover) and nothing on website. Today is last day for contact.I might need an engineer but want to discuss first. How the hell ca...
