AdapterBefore you move to our fibre landline service as part of this migration, we’ll let you know in writing around three months before the migration takes place in your area. Our letter will provide more details on why this is happening.Around 3 we...
My digital landline phone is continually giving the intermittent dial tone indicating a new voicemail message, but there are no messages. This was not the case immediately after switchover, but started after a few days. I complained to Virgin. They s...
Hi, I have my master phone socket downstairs in the hallway and my cable modem upstairs in my room and have booked an engineer to come out and run a cable from the master socket to my cable modem. (as the master phone has to remain in the hallway). H...
Since having to change from plugging my gigaset a220 3 phone cordless home phones in to my virgin media hub, the 2 phones that are not plugged in have stopped working. What phone system will work by plugging only one directly in to the hub?Thank you
Many of us need to extend the cable from our phone to reach our hub. (The lead from my phone, actually a DECT base station, to my Hub3 is a frustrating 2ft short) The tidiest solution is to run an RJ-11 to RJ-11 lead since most modern phones have an ...
Instead of the supplied adapter, will I be able to use an RJ11 to RJ11 lead? My Hub 3 and me Panasonic cordless phone both have RJ11 sockets. I won't be changed to digital until February.
hi. my phone package has got "Anonymous Caller Reject" from before switchover to internet phone -- and was working fine.However, since switchover, it's not working - callers from mobile networks are often being rejected -- as if they have withheld t...
Have recently moved to digital, using existing BT phones. We have noticed:the dialling tone that users get is the same as international calls. [as others have said.]when the line is engaged, other people trying to call do not get any engaged tone. Th...
VM switched my line yesterday. Although all phones and broadband are working, is there a particular reason why the phone icon is constantly flashing red?
Digital Switch Phone Switchover I have an answer phone base in my Hall no where near the hub, plus 3 other phones plugged in around the house.How do I get these all these to work with one Fibre Phone Adaptor!!!!!Plus when I phone as you suggested th...
Hi, my landline started to only make calls to VM no matter what number I rang. I called VM who issued me a new hub and adapter for phone switchover. I've installed the Hub and Internet working just fine however it seems the hub won't recognise mu pho...
