Virgin Phone Switchover
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Everything You Need To Know

AdapterBefore you move to our fibre landline service as part of this migration, we’ll let you know in writing around three months before the migration takes place in your area. Our letter will provide more details on why this is happening.Around 3 we...

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Need help

We are waiting for someone to contact us regarding changing the landline phone to a digital system.We both have mobility issues and will be unable to do it ourselves. Plus we will need to have an emergency phone available at all times. Need an engine...

How close must the phone and the VM Hub be?

In the e-mail from VM re: the switchover hat I received, it states:Your home phone will only work when it’s connected to the Hub, so the two devices must be near each other....Is there a maximum distance in metres that will be necessary?I can place t...

NickT1 by Tuning in
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Resolved! Digital Voice Switchover

Hello. I have just received the Email informing me of the switchover to Digital Voice on 1st December. I currently have 4 wired phones over 3 floors. The Hub is on the 2nd floor and the cable for the Landline enters the house on the ground floor wher...

wineo54 by Joining in
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Resolved! Confusion over date.

I received a text message yesterday (Friday, 24th November) saying "Remember, you need to plug your adapter into Virgin Media Hub tomorrow 27th November, 2023" This is wrong because 27th is Monday.So what's going on? Is the change over actually reall...

Mobile Phone app for VM Fiber phone service?

This is really a question for VM.I have just received notification that I will be switched to a Fiber VOIP phone service in March 2024 which sounds like a good idea to me, especially since I should be able to receive my landline calls on my mobile ph...

wrwhite by On our wavelength
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21cv

HiI'm being swapped over to 21cv.Will my existing wired handsets (2 off) and my wired extension loud ringer still work?

Markmjt by Joining in
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