Hi there, Could anyone please advise. My 90 year old Father is a Virgin Media Phone only customer. He doe not have an internet service, therefore no router. What will happen to his phoneline when his switchover happens. His telephone line currently supports his home emergency callout service. Many thanks
Hi @Jeff0901 thanks for posting and welcome back to our community.
Please see here. It will answer all the questions you've raised regarding the switchover to 21st Century Voice and I am sure will address any concerns you may have. As you've reached out to us, I would like to help your father with the switchover. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.