Virgin Media Community

[eddie2406]

I have just upgraded my VM package to ultimate with contract phone. Currently I have a VM payg Phone which after nearly 2 hours on 789 I have been told that I can't port my existing number to the new sim card, can someone  please easily sort this before I cancel the ultimate and stay on my existing full house bundle which I have not set up yet

[Johnboy5]

Porting in/out is Only available when you move from one mobile supplier to a Virgin Mobile

I.E. Virgin to O2 or O2 to Virgin.

Virgin don't support swopping number within their system, Not that I can see on their website of an Internet search sadly.

[Chris_W1]

Hi eddie2406, thanks for the message in regards to the number port, I will send you a private message to get this looked into further for you. Chris