Virgin Media Community

[dooz]

i have virgin broadband but in wifes name if i swap to o2 mobile will i get the double update? thanks

[John_GS]

Hi dooz

Thanks for posting. Both accounts have to be in the same name and address to get Volt benefits. You can as a Virgin Media user, use the O2 Priority app as well, however. Download the app and click 'sign in with my Virgin Media details'.

Any free coffees or pastries, send em this way 🙂

Kind regards,

[dooz]

can i change the account to my name then?

[John_GS]

Thanks for coming back to me. We don't offer a Transfer of Ownership I'm afraid. The only way to do so would be to cancel the existing account (though if in contract you may incur a disconnection fee) then re-sign up after 3 months no service at the current property.

Best,

[dooz]

thanks, no problem will just stick to my other provider

[John_GS]

Hi dooz - no worries. Can I be of further assistance today?

Kind regards,