Hi need help.
I have moved house told virgin and was told i would be sent a new sim.
No new sim has arrived and tried ringing but cannot get thru.
what can i do?
Sorry to hear this has happened and you havent received a new sim yet
I can get this looked at if you still need help
Can you let me know asap please
be great if you can help.
Thanks for coming back to us zagger1966,
We'd be happy to help you, check out the purple envelope in the top right hand corner for a PM from me
all sorted now.
Thanks for letting me know @zagger1966
Pleased it's been resolved for you.
Feel fee to come back to us if you have any further issues that we need to address