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dave94
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new sim doesnt work

I have just received a monthly VM sim card in the post. Put it in and get phone calls but cant get 3g and 4g. Followed all advice, waited 24 hours, looked at proxy settings. Could i please talk to someone to help fix this. i have a galaxy a5

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Katie_WT
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Re: new sim doesnt work

Hi there dave94

 

Welcome to our community, thanks so much for your first post. I was sorry to understand that you've had some issues with data and your new SIM. I have managed to locate your account from your forum details and can see that we have since been contacted in regards to the same issue.

 

I do hope that all is now working since the call? Please do not hesitate to get back in touch if you're still having issues and we'll do all we can to help you out. 

 

Cheers

Katie - Forum Team


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