for weeks i have had low call volume on my galaxy a9 2018 contract..
the volume button is full..i have done a reset and im connected to the virgin network..The virgin network is at the top of the manually selecting networks...So its not the network.
Can you please do a repair of my phone for free.
when i ring virgin mobile on 789 you will not listen.
It is not liquid damage or physical damage for the phone.
Far easier route than Virgin. Samsung have a 2 year guarantee direct with them.
No need to send it away...in most cases they will come to you
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That is not free, £79 for ear speaker repair.
I should be able to get a FREE repair as im paying £25.50 monthly for the phone and £6 monthly for the sim.
I got the phone in december 2018.
Not if it is within 24 month guarantee.
Virgin's third party repairer will only do 12 months, and is likely to charge more
I messaged from the virgin mobile app, said will post a new replacement sim card..and if still same problem with new replacement sim card then will repair device.