Virgin Media Community

[Zach_R]

Hi @ernie2009,

Thank you for expanding on this for us, I really appreciate it. If the issue does return in a few days as you expect it will then please make us aware and we can go from there with this.

Thanks,
 

[ernie2009]

many thanks zach i certainly will and many thanks for your time today.

[Chillibean]

I have the a same problem, it is clearly something to do with Virgjn as both mine and my husbands phones did the same thing yesterday! Both at the same time, so Virgjn needs to sort it out! I got mine working again but my husbands is still not showing caller name, just number or “maybe……”

[Steven_L]

Hey Chillibean,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your incoming caller id.

How did you manage to get yours resolved?

What happens, when you try the same thing on your husbands phone?

What have you tried to resolve the issues so far?

Kind Regards,

Steven_L