Not sure about relaxing, I feel like the act of checking number format is so ingrained within me now it's become a permanent habit I won't be able to shake for the foreseeable future, regardless of network 😆
Happy to hear it 😊. I haven't had the issue again either since making the change last Friday.. I'm beginning to believe.
Ashie, looking through messages I still have a few older conversations with the Belgian number format. Just a guess but I think if you sent messages to contacts while your phone had the bug there's a chance your phone saw it as a different number and created a seperate message chain/conversation for it. You can try looking through and deleting any conversations that have the +32 country code in messages to see if that helps in future.
I took up this issue again with Virgin Media over the weekend. Their almost immediate response was to offer to send out replacement SIM cards. These arrived today and have been installed. I’ve checked the SIM Application settings and they have reverted to the defaults. I’m going to monitor the situation to see if the contacts formatting problem reoccurs without changing any settings.
Since changing to R101’s settings neither iPhone had contact formatting problems.
Will keep this site informed of progress with new SIM cards using default settings.
I tried sim swapping, removal and replacement when I first had the problem. It didn’t work for me on either phone both had iOS 13 installed.
The only successful fix has been the SIM Application settings suggested by R101. That was the basis of my conversation with Virgin Mobile over the weekend. Networks apparently have their own code associated with the SIM Application menu. This area is sometimes referred to as SIM Toolbox. It’s a bit of a grey area but still looking into it and monitoring any effects of the replacement SIM cards.