Hi all,
we set a £30 cap on my wife's phone which is way above what she normally uses. Due to her new phone making large text messages into pictures (yes, this is a thing apparently), costing 50p per picture (thanks Virgin!), her bill this month was way over her £16 a month contract at £37.50.
But my question is, how come the £30 cap was exceeded without any notification?
Have I missed some small print?
Jon