Menu
Reply
ChrisBibby1984
  • 9
  • 0
  • 0
Tuning in
120 Views
Message 1 of 4
Flag for a moderator

Wi-Fi Calling stopped working after number porting

Hello,

Back in November I ported a number over to my Oompf SIM so that I could use this as my primary number. However I have only just realised that I have lost the capability to use Wi-Fi Calling.

 

iPhone 13 Pro Max is the phone, prior to the port going through I did have Wi-Fi calling available (on it's original number).

But now at home, or work, or my parents house I do not see Wi-Fi calling in the Network Name when connected to Wi-Fi.

I've reset the network settings, removed the SIM and re-inserted.

It's not a show-stopper, just something I have become used to seeing previously.

What's next?

 

Best Regards

Chris

 

 

0 Kudos
Reply
Ashleigh_C
  • 2.9K
  • 115
  • 236
Forum Team
Forum Team
87 Views
Message 2 of 4
Flag for a moderator

Re: Wi-Fi Calling stopped working after number porting

Hi there Chris, 

 

Thank you so much for your post and welcome back to our community forums! 

 

I'm so sorry to hear you are facing this issue! 

 

Can I just check have you updated your new number in the iPhone settings? 

 

Thank you.

Ash_C
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
ChrisBibby1984
  • 9
  • 0
  • 0
Tuning in
82 Views
Message 3 of 4
Flag for a moderator

Re: Wi-Fi Calling stopped working after number porting

Hello,

Thanks for the reply.

Yes my number is correct in the IOS/iPhone settings.

 

Best Regards

 

Chris

0 Kudos
Reply
Ashleigh_C
  • 2.9K
  • 115
  • 236
Forum Team
Forum Team
81 Views
Message 4 of 4
Flag for a moderator
Helpful Answer

Re: Wi-Fi Calling stopped working after number porting

No problem thank you for confirming Chris!

 

I'm going to send you a PM now so we can take a closer look into this. 

 

Please keep an eye out for the purple envelope in the top right corner of the screen alerting you to a new message. 

 

Thank you.

Ash_C
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply