on 04-05-2022 18:08
Hi All
I only get 1 bar signal strength at my home. I am looking at getting a signal booster and would like to know what band/frequency I am getting from my local mast.
Any suggestions please.
Answered! Go to Answer
04-05-2022 18:31 - edited 04-05-2022 18:32
That will depend on your mast. Vodafone round me uses 800MHz, 2100Mhz and 2600Mhz for 4G. Generally I'm connected to either 800MHz or 2100Mhz
An app like NetMonster will display and keep a log of your connections. Network Cell Info is another one.
Remember Cell frequencies are liable to change over time as networks change things for 5G and enhanced 4G with the closure next year of 3G on Vodafone and EE.
What handset do you have as WiFi Calling would be a free and permanent solution.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
04-05-2022 18:31 - edited 04-05-2022 18:32
That will depend on your mast. Vodafone round me uses 800MHz, 2100Mhz and 2600Mhz for 4G. Generally I'm connected to either 800MHz or 2100Mhz
An app like NetMonster will display and keep a log of your connections. Network Cell Info is another one.
Remember Cell frequencies are liable to change over time as networks change things for 5G and enhanced 4G with the closure next year of 3G on Vodafone and EE.
What handset do you have as WiFi Calling would be a free and permanent solution.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 04-05-2022 19:50
Thanks for the response.
I will try the apps.
When you say hand set I take it you refer to mobile phone. Which is a Samsung Galaxy S10e.
What is Wi Fi calling?
on 04-05-2022 20:00
WIFI Calling allows you to make and receive calls using WiFi when there is weak, or even no signal.
Depending on the Version of Android your S10 is using there should be two switches.
The first is hidden somewhere in the buttons of the pull down menu. And the second in the settings of your phone dialer
As your phone is compatible with Virgin is they don't appear in your menus then Virgin may need to switch it on their end
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 05-05-2022 22:50
Thank you.
I have activated wifi calling and I see when it is active and it works.
I suppose I do not need a signal booster now.
I have also installed netmonster and working out whats what.
Much obliged for the assistance
on 06-05-2022 09:28
Hi Locoshed, thank you for coming back to us!
So glad to hear that Wi-Fi calling has helped.
Please do come back to us if you need any further help and support. All the best!