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tamgar
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Waiting on SIM

Moved to Virgin from Tesco, got new phone, still waiting on SIM. Cant port number from the tesco sim so virgin say

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Robert_P
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Re: Waiting on SIM

Hello tamgar,

 

Thanks for taking the time to raise your query regarding your Virgin mobile SIM and transferring your number over from Tesco. Welcome to the forum.

 

Can you confirm how the order was placed? When it was placed and if you have received any correspondence in regards to the order?

 

Thanks

 

Rob

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tamgar
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Re: Waiting on SIM

Issue resolved.

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Robert_P
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Re: Waiting on SIM

Excellent tamgar, thanks for letting us know. Have you been able to arrange the number transfer from Tesco also?

 

Rob

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tamgar
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Re: Waiting on SIM

Its is scheduled for today, but has notbyet occurred

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Martin_N
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Re: Waiting on SIM

Thank you for that information. 

 

Please continue to monitor this and let us know if you need any further assistance. 

 

^Martin

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tamgar
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Re: Waiting on SIM

Resolved

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Katie_WT
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Re: Waiting on SIM

Thanks so much for popping back and letting us know @tamgar - we always appreciate an update once things have been resolved. 

 

You know where we are if you need anything further

 

Cheers

Katie - Forum Team


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