Menu
Reply
tamgar
  • 4
  • 0
  • 0
Joining in
226 Views
Message 1 of 8
Flag for a moderator

Waiting on SIM

Moved to Virgin from Tesco, got new phone, still waiting on SIM. Cant port number from the tesco sim so virgin say

0 Kudos
Reply
Robert_P
  • 2.72K
  • 140
  • 238
Forum Team
Forum Team
192 Views
Message 2 of 8
Flag for a moderator

Re: Waiting on SIM

Hello tamgar,

 

Thanks for taking the time to raise your query regarding your Virgin mobile SIM and transferring your number over from Tesco. Welcome to the forum.

 

Can you confirm how the order was placed? When it was placed and if you have received any correspondence in regards to the order?

 

Thanks

 

Rob

0 Kudos
Reply
tamgar
  • 4
  • 0
  • 0
Joining in
190 Views
Message 3 of 8
Flag for a moderator

Re: Waiting on SIM

Issue resolved.

0 Kudos
Reply
Robert_P
  • 2.72K
  • 140
  • 238
Forum Team
Forum Team
187 Views
Message 4 of 8
Flag for a moderator

Re: Waiting on SIM

Excellent tamgar, thanks for letting us know. Have you been able to arrange the number transfer from Tesco also?

 

Rob

0 Kudos
Reply
tamgar
  • 4
  • 0
  • 0
Joining in
184 Views
Message 5 of 8
Flag for a moderator

Re: Waiting on SIM

Its is scheduled for today, but has notbyet occurred

0 Kudos
Reply
Martin_N
  • 5.39K
  • 229
  • 308
Forum Team
Forum Team
175 Views
Message 6 of 8
Flag for a moderator

Re: Waiting on SIM

Thank you for that information. 

 

Please continue to monitor this and let us know if you need any further assistance. 

 

^Martin

0 Kudos
Reply
tamgar
  • 4
  • 0
  • 0
Joining in
118 Views
Message 7 of 8
Flag for a moderator

Re: Waiting on SIM

Resolved

0 Kudos
Reply
Katie_WT
  • 4.98K
  • 301
  • 563
Forum Team
Forum Team
116 Views
Message 8 of 8
Flag for a moderator

Re: Waiting on SIM

Thanks so much for popping back and letting us know @tamgar - we always appreciate an update once things have been resolved. 

 

You know where we are if you need anything further

 

Cheers

Katie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply