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Voicemail silence

Cerberito
Joining in

Hi, I’m trying to listen to my voicemails.

After I put the pin there is just silence and after a few seconds of silence, it says "thanks for calling Virgin Mobile voicemail" then it hangs up.

 

5 REPLIES 5

Carley_S
Forum Team
Forum Team

Hi @Cerberito
Welcome to the community!
Has you even been able to access your voicemail? 

Here to help 🙂
Virgin Media Forums Agent
Carley

Yes

Do you have any other issues when calling others numbers at all? Are you able to access your voicemails using this number? +447 45833 3222. 

Here to help 🙂
Virgin Media Forums Agent
Carley

No, no issues calling anyone. 

I am trying from another phone and it does the same thing.

I have seen several posts here with the same issue

Thank you for confirming this @Cerberito. Can you confirm if you are currently in the UK or are you abroad right now? 

Here to help 🙂
Virgin Media Forums Agent
Carley