on 09-07-2020 12:15
Hi,
I'm currently away from the UK and need to access my voicemail. But it's asking for a pin that I don't remember setting. I tried all the important numbers I may have used but now it's locked and the customer service line tells me to come here. Does anyone know how to fix this?
Thank you!
Answered! Go to Answer
on 16-03-2021 09:58
Good morning @John1525
We will need to pass DPA so that we can get the information. I will pop you over a PM now
Kind regards,
Zak_M
on 16-03-2021 20:15
Thanks Zak, completed
on 17-03-2021 12:05
Thank you for providing me that information via PM.
You should now receive a text message, with further instructions as to the next steps.
Kind regards,
Zak_M
on 17-03-2021 18:13
Received and voicemail activated. Many thanks for your help Zak.
on 17-03-2021 18:15
Glad to hear your issue was resolved @John1525.
Please do not hesitate to contact us if you need any further help.
Thanks,
on 17-03-2021 19:45
Hi, I have the same problem that the other posters in this thread have. Any help would be much appreciated.
Thanks
on 17-03-2021 19:51
Welcome to our community and thank you for your first post.
Can you please confirm if you require the Voicemail PIN to be reset?
Thanks,
on 17-03-2021 21:54
on 18-03-2021 10:51
Hi craggyisland,
I'll send you a private message to confirm your mobile account details.
Cheers,
Corey C
on 27-07-2021 17:28
Hello,
I am abroad and need to access my voicemail but do not know the PIN, can you please help me out? Thank you!!