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Grayshouse21
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Virgin number 1 for customer dissatisfaction.

After days of virgin getting my phone contract wrong, I want to thank them for still getting it wrong, (ajax request error '0') now and after my own investigation found virgin using a out if date web address to redirect me too. Thankyou for nothing.

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David_Bn
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Re: Virgin number 1 for customer dissatisfaction.

Thanks for your post on our Community Forums Grayshouse21, and a very warm welcome to you!

 

Sorry to see there have been multiple issues with the new handset contract. Can you tell me if you've been able to find a suitable resolution with our team since your post, or if this is still on going?

 

We will be happy to assist you where possible on this issue

 

Kindest regards,

 

David_Bn

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Grayshouse21
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Re: Virgin number 1 for customer dissatisfaction.

Yea all sorted now thankyou, I think it had something do with yourselves thinking I have another monthly contract with a different provider, what ever the cause I hope now it will be the last of any problems.

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