A couple of weeks ago I suddenly couldn’t use the router to access the internet with any devices connected to it, I thought it might be a problem with the sim so spoke to VM who said they would send me a new SIM card which arrived within a couple of days but didn’t solve the problem.
From here I spoke to TP-Link as it appeared it could be a problem with the device so they eventually sent me a replacement which arrived today.
This still didn’t solve the problem so I went back to VM and after a lot of testing, and swapping sims around was told it appears because VM have now switched from Vodafone to O2 unfortunately the sim is no longer compatible with the device!
So in summary sim worked perfectly in device on Vodafone but now doesn’t after network switch to O2.
Has anyone else had a similar problem develop in the last few weeks?
Answered! Go to Answer
Is that the case with O2 then? That’s a bit annoying, like I said in my original post my VM sim worked fine recently in my mobile router.
it seems the transition from Vodafone to O2 has put paid to that, disappointing!
After a long time online and on tech support I found that manually changing the ANS simply to goto.virginmobile.uk was all I needed for fix this. Hope it works for you too.
I was given these as the full settings
nternet APN Settings:
APN type: Default
MMS APN Settings:
Proxy/MMS Proxy: 193.030.166.002
MMSC/MMSC URL: http://mms.virginmobile.co.uk:8002
Port/MMS Port: 8080
Authentication Type CHAP
MMS APN Type: mms
That worked a treat, finally I can get use of my VM unlimited SIM again.
So in summary I connected to the M7200 via the tpMiFi app and then went to: Tools > Internet settings > APN Management > clicked the right hand top corner + to add a new APN. Then simply added a Profile name - I used virgin - then typed goto.virginmobile.uk in the APN box and pressed done. All other options I left as the default.
problem now finally solved, perhaps this info could now be relayed to the Virgin Mobile tech support team?
It’s great to finally get a solution for this!