So I have had a letter from Virgin about my contract I took out in December, telling me the price is going up from £9 per month to £16 as they are no longer offering that contract anymore and have to move me to another.
So I have 2 questions.
1. Why move me to a £16 per month contract, and not the next one at £12.00?
2. Why is the contract I am on still be offered to new customers if it's no longer available. See image below hopefully. (Edit: gave up, can't get image to show).
Apologies for the rant, but something is fishy here.
Ok, I can see those answers being logical. The biggest issue I have is that I only took the contract out at the start of December, so I have not even been a customer for 3 months yet. I bet they wouldn't have let me out of a 12 month contract that early if I decided I didn't want it anymore. I'm not sure I can trust them to move me onto another one, and not remove that in 3 months time.