on 29-01-2023 17:05
I lost my phone blocked sim found my phone waited for sim put new sim in but can't make out going calls/texts and mobile data not working I can receive incoming calls, when I attempt to care customer care it won't allow me
on 29-01-2023 17:11
Hi Emma, thanks for the message and welcome to the forums.
This could be an activation issue. I will send you a private message so that this can be looked into further for you.
Kind regards, Chris.
on 31-01-2023 14:12
Hi emma841, thanks for the PM and we are glad that this is on the way to becoming resolved.