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Cookie25
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Sim not registered

I’ve just getting new handset from virgin.my sim was working now it’s not allowing calls text etc.saying emergency calls only.driving me mad

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Alex_RM
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Re: Sim not registered

Hi Cookie25,

 

Thanks for posting and welcome to our community 🙂

 

Sorry to hear you're having some issues with the new phone, can you confirm if the SIM has only stopped working since you changed the handset?

 

Have you tried a reboot and a manual network search on the phone?

 

Alex_Rm

 

 

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