Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
283 Views
Message 1 of 3
Flag for a moderator

Sim card not working -emergency calls only

I'm having a nightmare with my phone. I went to Brussels this weekend and after my flight switched my phone off airplane mode and it couldn't connect to mobile network. It hasn't connected all the time I've been away, except saying emergency calls only. I'm now back in the UK and it's still having the same issue. The only support options at this time of night seem to be to text for help, which I can't do because my mobile isn't on the network. So I'm posting here in the hope someone will see this and contact me. 

0 Kudos
Reply
Highlighted
  • 329
  • 14
  • 61
Fibre optic
242 Views
Message 2 of 3
Flag for a moderator

Re: Sim card not working -emergency calls only

Have you tried switching it off and leaving a minute or so and switching back on?

My Virgin Mobiles were always doing this when I was at work because the signal was so bad.

0 Kudos
Reply
Highlighted
  • 4.86K
  • 708
  • 1.31K
Very Insightful Person
Very Insightful Person
232 Views
Message 3 of 3
Flag for a moderator

Re: Sim card not working -emergency calls only

Try doing a manual network search.

Select any network other than Virgin or EE It will fail

Do it again and select Virgin that should reboot you onto the network

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply