I've seen some mobile accounts that provide an online web form to send SMS messages from the user's account without a handset. This would be useful for dumb phone users like me, permitting text messaging with a documented record.
Right now I'm having trouble contacting an airline's customer service line, and I hope to be able to log a message on my case so they can see I need help. I don't use social media and they've removed the web form from their website. I suspect they're trying to cover their tracks and foreclose negotiation while blaming a heavy call volume. So I need to be able to document all my communications.
I don't know whether their number will receive SMS but if I could message them straight out of Virgin's website I might be able to track delivery from here too.
This could be a great social service from Virgin Mobile during the pandemic “:0)
It has some interesting features, maybe even more than I'd need. I wouldn't be able to use it without syncing to a smartphone; that would scupper me. I love my little Nokia 101, but it ain't that sophisticated!
But I appreciate the suggestion. Thanks for contributing. “:0)