on 14-06-2022 13:46
I've travelled to Prague for the first time since being a virgin mobile customer. Roaming isn't working. I checked before leaving the UK that roaming was on (it already was) and that international calling was not barred. Trying to select a network manually doesn't work as they are all forbidden. Please help!
Answered! Go to Answer
on 14-06-2022 14:47
May be worth a go.
Worth Trying this
SIM TOOLKIT
For Android:
Select Apps from the Home Screen
Select SIM Toolkit Icon (some phones shows as Virgin)
Select Roaming
Select Select Mode
Select Manual
Select International-you are done, go back to Home Screen
To Switch back when in the UK:
Select Apps from screen
Select Virgin SIM Toolkit Icon
Select Roaming
Select Select Mode
Select Automatic and go back to Home Screen
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 14-06-2022 13:52
As a foot note, it's an Oppo Find X2 Pro running Android 12.
on 14-06-2022 14:47
May be worth a go.
Worth Trying this
SIM TOOLKIT
For Android:
Select Apps from the Home Screen
Select SIM Toolkit Icon (some phones shows as Virgin)
Select Roaming
Select Select Mode
Select Manual
Select International-you are done, go back to Home Screen
To Switch back when in the UK:
Select Apps from screen
Select Virgin SIM Toolkit Icon
Select Roaming
Select Select Mode
Select Automatic and go back to Home Screen
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 14-06-2022 14:51
Great stuff, that's worked a treat.
I confess I did also put a call in to Virgin (over WiFi calling) and they told me how to find the tool kit, as somehow I couldn't see it before.
Solved, thanks again!