Hi Rob,
I have a Virgin mobile myself and whilst I can't specifically recall dealing with Amazon, I have received the sort of text's you are referring to when updating my details with other companies.
Is it just Amazon you are having this problem with?
When you say you "rang customer services" are you referring to VM cs or Amazon cs?
Perhaps a phone call to Amazon cs may be a "work around"
I know that Virgin Mobile don't do premium text blocking (because of the amount of posts on this forum that wish they did
)
They do incidentally do "Premium call baring" > You can find this if you look at your account on line. Go to "Manage your services" and the ON/OFF option is there. Along with Parental control, Voicemail, Roaming and International call baring.
AlexKid 🙂
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