on 23-08-2022 16:40
Good afternoon,
I am currently abroad and had a missed call and a voicemail left but I cant access it as I don't remember setting a pin to access my voicemail. Is it possible to reset this?
Answered! Go to Answer
on 24-08-2022 09:03
Hey @Ignatov, thanks for reaching out to us.
I'm sorry to hear the issue with your voicemail.
Yes we can get this sorted out from here.
I will send a private message - watch out for the purple envelope inviting you in.
Kind regards.
on 23-08-2022 16:45
Hi @Ignatov
Thanks for posting and welcome back to the community
I'll be delighted to help set the voicemail PIN up for you.
I'll send you a PM now.
Best,
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on 23-08-2022 17:59
I had one of these when I was abroad recently. I tried to guess my PIN and the Voicemail was blocked. I checked the caller's number with 'Who Calls Me' and it looked like a scam from an unknown caller in Slough. In the end, I blocked the caller and allowed the Voicemail to run out of time and be deleted.
Before panicking, if you don't recognise the caller's number, it might be worth checking with a website like 'Who Calls Me' to see if it is a likely scam.
on 24-08-2022 04:53
I appreciate the information and advice you have shared.
@Ignatov ACAeronet Login wrote:Good afternoon,
I am currently abroad and had a missed call and a voicemail left but I cant access it as I don't remember setting a pin to access my voicemail. Is it possible to reset this?
on 24-08-2022 09:03
Hey @Ignatov, thanks for reaching out to us.
I'm sorry to hear the issue with your voicemail.
Yes we can get this sorted out from here.
I will send a private message - watch out for the purple envelope inviting you in.
Kind regards.
on 24-08-2022 09:05
Good morning,
This has now been resoved by John yesterday. He reset the pin for me and I was able to access my voicemail. Many thanks.
on 24-08-2022 09:16
Thanks for the reply Ignatov.
I'm glad to hear it was sorted out.
As always - if you need anything, feel free to reach out to us 🙂
Kind regards.