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Paul33
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Paying Off Credit Agreement

Having sold my Virgin phone, I want to pay off the outstanding credit agreement balance but can find no way to do this or any online help. The only mention requires ringing from my Virgin phone which I no longer have !

Surely there is a simple online means to pay this off ?

Any help appreciated !

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Corey_C
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Re: Paying Off Credit Agreement

Thanks for your pst and reaching out to the Community Forums, Paul33,

 

Payments or settlements of your Freestyle Loan can only be done by phone 0345 6000 789 or 789 from your VM SIM, unfortunately online documents are read only.

 

Cheers,

Corey C

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Paul33
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Re: Paying Off Credit Agreement

Thanks Corey ...... I did end up phoning in to pay it off.

My feedback on this would be to provide an online facility to make such payments. Having to ring in seems to be very dated for 2021 !

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