Hi Am130107,
Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you haven't hear anything in regards to your iPhone 12 pro since the order was parked, I have tried to locate your account but have been unable to locate it with the information we have.
So I can help further I will invite you into a private chat, please click on the purple envelope to accept.
Regards
Paul.