Virgin Media Community

[JoH1234]

Hello,

I ordered a new phone on Sunday, and the order has been parked. 

Is someone able to find out when I will receive a call from virgin or if anything has happened? 

thanks 

[EmmaNett]

Did you manage to get this sorted? I am having the same problem

[Emma_C]

Hi JoH1234, 

Really sorry for the delay in getting back in touch with you and the issues you're having with your order. 

I'd love to have a closer look into this from here for you, to do so I'll have to pop you a personal message and grab some details. 

I'll do this now and I look forward to hearing back from you soon.