I've been trying to get my PAC for a few days now, and not having any luck.
Everytime I try online I get an error saying to try again later or contact chat. When I contact chat they say they can't help through webchat. I've tried texting to the shortcode but get a message back saying the system is down and to try again later. I don't have time to sit on hold on the phone. Can anyone help with this, it's getting quite frustrating as I have my new SIM!
Yes, thank you, this was finally sorted out after a call to 789 yesterday. At least part of the problem (explaining why the automated systems did not work) turned out to be a new SIM card which had been sent to an old address and was therefore not being used.