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Order parked for 24 hours

Hi, 

Ordered a new mobile with virgin 24 hours ago. Currently have broadband with them. Order is showing as parked but so far no contact at all.

Order is urgent as current mobile dead. 

Any ideas when might hear something? 

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Very Insightful Person
Very Insightful Person
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Re: Order parked for 24 hours

it might take awhile as they have limited staff and its a bank holiday weekend

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Forum Team
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Re: Order parked for 24 hours

Hi Dovidibo84, 

Thanks for your post and welcome to our community. 

Very sorry you're having issues with your order being parked, I can appreciate you're keen to know what's going on. 

So that I can have a closer look I'll need to pop you a personal message and we can take it from there. 

Thanks 

Emma_C - Forum Team
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