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Order is parked but delivery is tomorrow?

I have a delivery of a phone due tomorrow and it says my order is parked with no other explanation. I have tried ringing but it seems impossible to get through. There is no live chat available so I have resorted to this.. 

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Re: Order is parked but delivery is tomorrow?

Hi, I had the same issue, it changed status the next day and I then received my credit agreement email, just taking a bit longer due to staffing levels I assume. Keep an eye out for emails.

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Re: Order is parked but delivery is tomorrow?

I have had this same issue. I placed my order on Thursday morning and it is still saying the same. I also tried to contact them on the number provided but I’ve had no luck. I’m worried now because my current contract is due to end so I don’t want to end up without a phone/ sim but I can’t get through to anybody.

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Re: Order is parked but delivery is tomorrow?

I am having the exact same issue, ordered my phone very early Thursday morning and now it’s Sunday afternoon and still not one email or phone call, i need this phone for work reasons and this is my frist time with virgin and so far it’s not a very good impression 

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