I have a delivery of a phone due tomorrow and it says my order is parked with no other explanation. I have tried ringing but it seems impossible to get through. There is no live chat available so I have resorted to this..
I have had this same issue. I placed my order on Thursday morning and it is still saying the same. I also tried to contact them on the number provided but I’ve had no luck. I’m worried now because my current contract is due to end so I don’t want to end up without a phone/ sim but I can’t get through to anybody.
I am having the exact same issue, ordered my phone very early Thursday morning and now it’s Sunday afternoon and still not one email or phone call, i need this phone for work reasons and this is my frist time with virgin and so far it’s not a very good impression