Virgin Media Community

[EmmaNett]

I ordered my phone contract on 2 days ago and my order is currently parked. Can’t get through to anyone and I am in desperate need of this new phone. What’s going on?

[Emma_C]

Hi EmmaNett, 

Thanks for your post and welcome to our community. 

Very sorry that your order has been parked, I can appreciate you're keen to know why. 

So I can have a look I'll need to pop you a personal message and grab some details, I'll do this now and I look forward to hearing back from you soon.