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Order Parked, should I worry

Hi,

I currently have a broadband package, (200mbps I think) and applied for a mobile yesterday.

The order was parked and I was told I would hear in 24 hours (its now 23). I understand the time hasn't past yet, and that's fine, but I saw many similar parked order posts that didn't end well (people going elsewhere etc)

Please can you help

 

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Re: Order Parked, should I worry

Hi thedogmah,

 

Thanks for your post on our Community Forum and a very warm welcome to you!

 

Sorry to read that you've been having issues with a parked order with Virgin Mobile. Have you managed to get this resolved with our team or is it still on going?

 

Drop us a response and either I, or one of my colleagues will be happy to pick it up for you

 

Kindest regards,

 

David_Bn

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