Virgin Media Community

[Sangavy]

I ordered a phone from you guys which has been like 6 days now and it’s say on my virgin media account that my order has been parked and I was wondering why it is like that and when I will receive my oder and if I will get a call from u guys 

[EmmaNett]

Did you manage to get sorted? I am having the same problem

[Sangavy]

No I haven’t but imma cancel my oder as I already bought an new one from a different company 

[Emma_C]

Hi Sangavy, 

Thanks for your post and welcome to our community. 

Very sorry that your order has been parked and I do apologise for the delay in getting back in touch. 

I'm keen to help you get to the bottom of things so I'm going to need to pop you a personal message to grab some details. 

I'll do this for you now and I look forward to hearing back from you soon.