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Daviesf
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Number not valid

Everyone I dial a number the message I get is number not recognised or invalid number. The numbers are correct I have been phoning them for a long time preloaded in my phone. Also numbers phoning me are not linking to the contacts in my phone.

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MrR07
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Re: Number not valid

I am having the same issues!

Incoming calls seem fine apart from them just showing me the number incoming even if they are a contact. On outgoing calls I am getting 'account is not valid' or just nothing happening??

 

Any help really appreciated

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Emma_C
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Re: Number not valid

Hi Daviesf, 

Thanks for your post and welcome to our community. 

Very sorry for the delay in getting back in touch, we have been busier then usual. 

 

Are you still having this issue at the moment? 

Have you tried dialing the numbers manually?

Do you have dial assist switched on? 

 

Are you able to do this as well @MrR07?

 

Keep us posted. 

 

 



 

Emma_C - Forum Team
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