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Not receiving calls or texts since getting new sim

Since getting my new SIM card with Virgin Media, I am able to make outbound calls however my phone cannot receive any incoming calls or texts from any providers, even Virgin. This is a major issue- please help!

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Re: Not receiving calls or texts since getting new sim

Good Afternoon emibee97,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to her that since getting your new SIM card you cannot receive any incoming calls or texts.

 

Has this been resolved since your post on Tuesday, or is this still on going?

 

If you require further assistance, drop a response below and we'll be happy to assist you further.

 

Kindest regards,

 

David_Bn

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