Menu
Reply
Highlighted
  • 4
  • 0
  • 0
Joining in
193 Views
Message 1 of 4
Flag for a moderator

Not received sim

  • I am a new customer I ordered oomph bundle contract date starting 8th June. I received router and TV box but not the sim. I phone Virgin Media many times. They say that Virgin mobile have not made an account on my name and not sent sim. They also say that Virgin mobile will contact me within next 24-48 hours for details but they have not contacted me. 
0 Kudos
Reply
Highlighted
  • 947
  • 56
  • 77
Forum Team
Forum Team
76 Views
Message 2 of 4
Flag for a moderator

Re: Not received sim

Hi Irfan190388, 

 

Thank you for your post and welcome to the forums. 

 

I am sorry you have experienced this issue. This is something personally I am getting on top of and sorting these issues. Can I confirm since your post has this been sorted? If not I will send you a private message to do so. 

 

Cheers. 

 

 

Ryan_N - Forum Team
0 Kudos
Reply
Highlighted
  • 4
  • 0
  • 0
Joining in
70 Views
Message 3 of 4
Flag for a moderator

Re: Not received sim

Issue has not been sorted out

0 Kudos
Reply
Highlighted
  • 947
  • 56
  • 77
Forum Team
Forum Team
39 Views
Message 4 of 4
Flag for a moderator

Re: Not received sim

I will send you a private message to look into this 🙂 

 

Cheers. 

Ryan_N - Forum Team
0 Kudos
Reply