Haven't received new sim card can't use my phone need new one sent out
Hi there @erikaduble
Sorry to hear you've been having issues with your SIM. Apologies for the delay in reply, we are very busy at the moment and doing all we can to get to each customer ASAP.
Have you since received your new SIM? Let us know if it's still not arrived and we'll private message you to see what's happened 🙂
Hollie - Forum Team
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No I haven't and I need it as I'm looking to leave soon and need to contact new potential landlord
Hello I've tried several times to get a new sim card I need to a pay a new deposit and can't unless my phone is working please can this be sent out
Sorry for the delay in response. I am going to drop you a PM so that we are able look into this for you.