For the last two dyaays I ha e no service. No signal at all... What is happening?
Hi Jahrvis13, thanks for your post.
Sorry to hear you've been withour service for 2 days.
Have you been able to check for related known issues on our service status page: virg.in/service? If you sign in from there you can also run tests on your equipment which may offer a solution.
If there's nothing communicated that could be causing the problem don't hesitate to let us know so we can take a further look.
Alternatively you can text our cable-care team on 07533051809 (Mon - Sat 8am - 8pm) or give us a call on 150/ 0345 454 1111.
Assuming you're talking about no signal on a Virgin Mobile, have you checked for local faults with the EE checker? Virgin resell EE service under their own brand so known local issues should be listed on here..
Alternatively does your phone work ok in other areas, or other friends/relatives phones on EE/Asda/1p/PlusNet work in your area? (might help prove device vs network issue)