Virgin Media Community

[Wawaw]

I’ve been advised that my number port is due today and it appears to have gone through and is working ok on outgoing calls but I am unable to receive any calls or texts.  Please help!!!

[DJ_Shadow1966 · Accepted solution]

Hello

Have you received the text message saying that the port has been completed ?

Regards Mike

[Wawaw]

No not yet. Wasn’t too sure what happens and whether I would be notified on completion. Am I just a bit too eager???🥴

[DJ_Shadow1966 · Accepted solution]

Hello

Yes you will get a notification once the port has been completed, I have found and seen here that normally the outgoing is the first to go over, I would hang on until you receive the notification.

Regards Mike

[Wawaw]

Thanks Mike. 

I will give it more time and await the message before trying to speak to customer service. 🙏🏻