Virgin Media Community

[nomispc]

I've just upgraded to a shiny new Samsung S20 FE, for which I've kept my old number. As a result it doesn't come with a SIM, as I suppose I just put my old SIM in the new phone. My problem is how to transfer any data from my old phone, since I can't use SmartSwitch etc because that requires two phones and given a single SIM, I effectively only have one phone!

I was expecting a letter with instructions, as per the video, but just got a despatch note.

Am I missing something simple?

Ta

[enlli · Accepted solution]

As you mentioned Smart Switch I assume the other phone is Samsung.

You don't need to have a SIM in both phones.

This is what you need

https://www.samsung.com/uk/support/mobile-devices/what-is-smart-switch-and-how-do-i-use-it/

[nomispc]

Thanks for that, but I can't see how I can open either phone without a SIM.

[enlli]

Plug in the lead between phones and switch on and start Smart Switch. I've done 2 recently and only ever had one SIM The phones don't need access to the phone network to start copying

If you can you can always set up WiFi on the new phone if you are worried 

[apcyberax]

you do not need a sim in a phone to start it. you'll be able to connect a phone without a sim to wifi and use as normal you just won't have any mobile services

[nomispc]

I didn't realise that, thanks. It took a while, but all seems to be working now 😊

Cheers