I ordered a new contract on the weekend (first time with virgin) and they have said expected delivery to be Monday 9th November (gone) but saying out of stock online. I haven’t had any emails or updates for new dates of delivery I just would like to know when I can expect to have this new device and when it is expected back in stock please. I’ve tried texting etc and no one can help
thank you for getting back to me. I haven’t received my phone yet but have an email saying they hope to get it to me in the next 19 days. Is there a way to receive a clear time frame? I am happy for it to take a while but I need it before 9th December so I can keep my old number. thanks!
Hi, I still haven’t received this? It’s supposed to be next day delivery and I am happy to wait but a timescale would be good. I got an email last Friday saying I should get it within 5 days and have heard nothing since. Can someone please tell me when I am getting this? Thanks