I'm furious, Virgin have yet again just sent an email to say they are sending the sim i ordered????? and if I don't activate it within 14 days the phone will no longer work. This is my elderly mothers phone that I sort for her. Why on earth do you keep doing this without notifying customers first and letting them know what the hell's going on , it's so bad and disrespectful that you just change things and expect everybody to jump and know what to do???? A heads up out of courtesy would be appreciated, but that's evidently far too difficult for Virgin, money and profit over customers every time.
