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mamachill
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Message 11 of 14
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Re: New Sim?

Hi, i haven't put the new sim in the phone yet?   It says to text READY  before remving the old sim, but everytime i text  the message wouldn't send, hence me contacting you? So do i just go ahead and stick the new sim in? thanks in advance. Stacy 

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John_GS
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Message 12 of 14
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Re: New Sim?

Yeah go for it with the new SIM 🙂

Best

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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mamachill
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Message 13 of 14
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Re: New Sim?

Mothers phone all up and runnin, and she's very happy, thanks for your help, very much appreciated, have a great weekend. 🙂

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Jodi_S
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Message 14 of 14
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Re: New Sim?

Glad to hear it mamachill,

We will pass on your thanks to John for you. If you have any further issues, please come back to us through this channel. 

Kind regards Jodi. 

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