on 06-05-2022 14:05
Can I ask for help as I've got that message:
Sim card busy, try again later.
I got no network signal phone calls or messages going through me.
I have reinstalled sim card in the slot and also tried to clean it but no success.
Please help me out as I can only use WiFi and none of emergency virgin contact numbers are working.
I can't find option for live chat with someone as well.
I'm desperate for help.
on 06-05-2022 14:42
Hi @djdinho86, thanks for your post here in the community although I'm sorry to hear of your concerns raised.
At this stage, it's hard to differentiate if it's a SIM or Phone issue, have you been able to try the SIM in a different handset at all to see if this has helped?
I'd also recommending following this link to see if you can exhaust issues that might relate to your phone - please come back to us if you still need any further support following these checks.