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Mobile data in XPLORA 4 kids watch wont work

I bought my daughter an XPLORA 4 smart watch for Christmas, this watch requires a sim and data. 
I used a Virgin pay monthly sim with 1GB data per month in the watch but i can't seem to get the data to work. 
The watch will phone and message and connect to wifi but when off wifi it wont use mobile data. 

Can some please advise why the data is not working? I have tried the sim in a Phone and the data works fine in the phone.

Thank you 

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Re: Mobile data in XPLORA 4 kids watch wont work

According to their website it only works with 3, 02 and EE

It is probably down to APN settings but I can't find information how to enter these manually, probably through the app.

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