@PEC wrote:I used to dial 222 then roaming started and I had access to my voicemail.
I used to dial 222 then roaming started and I had access to my voicemail.
What happens when you dial the full Voicemail number for the SIM you have:
If you need the full voicemail number, if you've had a new SIM since December 2017, dial +447458333222.
If you joined us before December 2017 and haven't changed your SIM dial +447953222222.
This may actually clear some things up - we have assumed this whole time we are chatting about landline voicemail as that was the original posters issue....
Can @PEC and @FredaC93 and @Sylvain please confirm if the issue you are having is with your landline voicemail - 1571 or your mobile voicemail - 222
Katie - Forum Team
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Yes I have a voicemail. I even checked it two days ago while I was in Germany but today I tried and it asked for a PIN.
Can you please advise if this is a mobile or landline voicemail issue as per Katie's last message?
The issue is with the mobile, not the landline.
Thanks for confirming PEC.
Have you tried using 7890? If you've already tried that then please pop me a private message and I'll look at getting that reset for you.
Hi, yes it's a mobile.
Thanks for confirming it's for your mobile.
I'll need to take some details from you so I can reset the pin, so I'll pop you a private message now 🙂
Hi, I've been locked out of my voicemail - and I can't remember if I ever set a PIN number. How can I reset the PIN quickly (I'm abroad and due to COVID, customer services take even longer to answer!). Thanks